Services

Home Care

There are many benefits to receiving home care – you are in control of the assistance you require – you will work with your Biflexi Support team of carers to create a home care plan that is beneficial to your needs.

Having a home carer enables you to maintain your usual daily routine, as well as providing respite for your usual caregiver.

Put simply – Biflexi Support allows you to control
* the number of visits you have
* the days you wish to receive home care
* how long you wish each visit to be

You will be part of a “Biflexi Support’ with your specific carers, so you will always be involved in the level of care you receive.
To find out more about our home care services and how we can help you, contact us today.

Live In Care

When your care needs require more than home visits, our live-in care service can provide the level of full-time care you need, allowing you to remain in your own home and live as independently as possible.

Our fully trained, experienced and vetted live-in carers will live with you and provide full-time care to provide reassurance and peace of mind for you and your loved ones.

There are many benefits to having a live-in carer:
* With live-in home care, it is often more cost-effective than a care home
* With live-in home care, you will receive dedicated one-to-one care.
* With live-in home care, you will be able to remain in your own home, allowing you to remain living comfortably in your community around familiar surroundings and people.
* With live-in home care, you will be able to remain with pets and your belongings.
* With live-in care, you can choose what you want to eat and when.
* With live-in home care, you can choose what activities you want to do and when.
* Live-in home care frees up for more cherished time with your friends and family

Your live-in carer is there to provide companionship and personal care, including tasks like helping around the house.
To find out more about our live-in service and how it may benefit you or your loved one, contact us today

Ongoing and Specialist Home Care

Requiring care for ongoing and specialist needs can be life-changing for the person in need of care and their families. We have trained carers who specialise in providing ongoing and specialist care, including palliative care, dementia care, and neurological care. What is Specialist Home Care? The specialist home care service delivered by Biflexi Support carer members provides a comprehensive and compassionate home care experience, enabling you to live a happier and healthier life in your own home. Our carers can help you to continue living the life you are familiar with, through ongoing homecare assistance. We have care experience with all medical and health conditions, ranging from mild to complex conditions, including but not limited to:

  •  Alzheimer’s,
  • Autism and LD
  • Cancer
  •  Dementia  
  • Parkinson’s disease
  • Stroke 
  • Palliative Care and many more

 If you require home care assistance, contact us today to book your care assessment

Home Help

At Biflexi Support we are dedicated to the welfare of our clients. All our home help carers have passed security checks and have received any training they may require to do their job effectively.

What is home help?
Based on your care needs, a home help carer will provide practical support when you need it. You choose the frequency and length of home help care you require, and your carer will help you complete day-to-day domestic tasks you may have difficulty completing.

These tasks may include:
• Shopping
• Laundry
• Housework
• Preparing meals
• Answering the door
• Running errands – E.g. Prescription collection

How does this service work?
To determine the amount of assistance you need in the home, we will work with you to complete a care assessment. This assessment enables us to understand your healthcare needs and match you with the perfect carer.

Once you have completed the assessment, we will create a personalised care plan with you and a family member.

Night Care

Overnight care support is when a carer stays in your home overnight to assist with any needs you may have during the night. This can range from something as simple as asking for a glass of water and help to the bathroom, to consistent care due to insomnia, anxiety or a medical illness.

Depending on your needs, we offer two different types of night carers – sleeping night carers and waking night carers.

Sleeping Night Care
A sleeping carer will sleep in your home to ensure safety and security. Ongoing support may not be required throughout the night, but your carer will be on hand to alleviate any anxieties you may have if you feel uncomfortable when left alone throughout the night.

Live-in carers often provide this service as they will already be living with you in your home, and will always be on hand to assist with care during the night. When a
Live-in carer is called upon during the night, it is called sleeping care. Sleeping care can be offered up to twice a night on an occasional basis.

If you need assistance more than twice a night for a period of nights, your Live-in carer may need to call for a waking night carer. Your Live-in carer will need a certain amount of downtime or rest to continue supporting you throughout the day.

Waking Night Care
If you wake several times in the night and need support then a waking night carer is the perfect carer for you. They will be on duty throughout the night to offer assistance.

Your Live-in carer will need time to rest, so your waking night carer will be separate to your Live-in carer. They will be able to provide support to those who need regular help changing position whilst in bed, having medication throughout the night or for those who wake up confused and need reassurance

If you think you will need a waking night carer rather than a Live-in carer, please let us know during your care assessment so we can ensure all your needs are met and you are matched with a suitable carer.

What are the benefits?
The benefits of waking night care are:
• You will receive 24/7 care from carers you know and trust.
• When not assisting, a night carer can contribute to daily tasks around the home such as cleaning (quietly) and tidying up.
• Your day carer can get some respite, meaning they will be well-rested to continue supporting you during the day.
• Your family will have peace of mind that you are receiving the same level of care at night when your day carer is resting.
• A waking night carer will be able to organise and administer medication throughout the night.
• There are multiple options on how many hours they will oversee and what kind of care they will give.

If you think you will need either or both of these services, please Contact us to discuss your needs further

We do not compromise on health care quality and it is the corner-stone of our solutions!